I went to Elan three times, to see Tammy for a Brazilian. On my first visit, she was very good at keeping me relaxed and distracted while she did her business. I was pleased with the results. On the 2nd and 3rd visit, waxing was not as thorough with many stray hairs and my skin was raw and sore. Based on amount paid, it was value for money. Never had to wait and convenient location.